An important and indispensable feature of telephone systems for small business is an automated daytime and after-hours greetings. The company may be small, but with this, the staff and business can still sound professional and give out an appearance of sophistication.
This is especially vital today since even small businesses have a chance to compete in the global arena, you should not be defined by geographic time zone limits. Every caller can get through your lines no matter what time they are calling or how busy your receptionists may be. This feature is indeed useful for treating your customers with courtesy, showing them your respect for their time and patronage.